About Aurae Mundi
What is Aurae Mundi?
Aurae Mundi is a design house and creative studio devoted to meaningful, pattern-driven art and objects. Our collections include luxury journals, décor, gifts, and original artwork crafted with intention, cultural awareness, and artistic depth.
Are your designs original?
Yes. All designs, patterns, and artworks featured at Aurae Mundi are original creations developed in-house and protected as intellectual property.
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Orders & Products
What types of products do you offer?
We offer a curated selection of physical goods such as journals, décor, wall art, and gifts. Some collections may also include made-to-order or limited-edition pieces.
Are your products handmade or mass-produced?
Our designs are original and thoughtfully developed. Production methods vary by product and partner, but all items meet Aurae Mundi’s standards for quality, craftsmanship, and presentation.
Do products look exactly like the photos?
We strive for accurate representation. However, slight variations in color, texture, or finish may occur due to screen settings or production processes. These variations are part of the uniqueness of each piece.
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Shipping & Delivery
Where do you ship?
We currently ship within the United States and to select international destinations. Available shipping options are shown at checkout.
How long does shipping take?
Processing times vary by product. Most orders ship within 2–7 business days unless otherwise stated. Delivery times depend on your location and shipping method.
Will I receive tracking information?
Yes. Once your order ships, you will receive a confirmation email with tracking details.
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Returns & Exchanges
Do you accept returns or exchanges?
We want you to be satisfied with your purchase. Returns or exchanges are accepted only in accordance with our Return Policy, provided items are unused and in original condition.
What items are non-returnable?
Custom, made-to-order, limited edition, or clearance items may be non-returnable. Please review the product description carefully before purchasing.
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Gifting
Can I send an order as a gift?
Yes. Aurae Mundi products make meaningful gifts. Prices are not included in the packaging.
Do you offer gift notes or special packaging?
Gift options may be available on select products. Availability will be indicated at checkout.
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Intellectual Property & Usage
Can I reproduce or resell Aurae Mundi designs?
No. All artwork, patterns, and designs are protected intellectual property. Unauthorized reproduction, resale, redistribution, or modification is strictly prohibited.
Can I use your designs for my business or brand?
Commercial use requires a separate licensing agreement. Please refer to our Intellectual Property & Licensing page for more information.
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Licensing & Pattern Vault™
Do you sell patterns outright?
No. Designs are never sold outright. Select designs may be licensed for approved uses through structured licensing agreements.
Are licensing prices publicly listed?
No. Licensing terms and investment details are shared privately following a review of your inquiry.
Where can I apply for licensing?
Please visit our Pattern Vault™ Licensing page and submit a licensing inquiry outlining your intended use.
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Accounts & Privacy
Do I need an account to place an order?
No account is required to check out, but creating an account allows you to track orders and save information for future purchases.
How is my information used?
We respect your privacy. Customer information is handled in accordance with our Privacy Policy and is never sold or misused.
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Contact & Support
How can I contact Aurae Mundi?
For general inquiries, please use our Contact page.
For partnerships or licensing inquiries, please use the designated forms provided on those pages.
Do you respond to inquiries quickly?
We respond to messages as promptly as possible, typically within 1–3 business days. During peak periods, response times may vary.
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Final Note
Aurae Mundi is built on intention, originality, and respect for creative work. We appreciate your understanding of our processes and policies, which allow us to preserve the integrity and quality of everything we create.